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Where are my invoices? How do I cancel my subscription?

Invoices, payment methods and your subscription are managed in the Billing portal.

Your invoices, payment methods and subscription are all managed in the Billing portal.

  1. Sign in, click your profile icon in the top-right corner and choose Billing.

  2. Click Open Billing Portal.

  3. In a team workspace, Billing doesn't open the Stripe portal. Team admins and the organization owner see the team's card-paid plans and invoices there, with the invoice page and PDF for paid invoices; other members see a note. The member who pays for a team plan updates the card or cancels the plan from Billing in their personal workspace.

  4. In the portal you can view and download your invoices, update your payment method and cancel your subscription.

Every card payment comes with an invoice in the portal: plans, one-off top-ups from Add to Credit Balance, Automatic Payment top-ups and agent extra credits. Each payment also appears as a DEPOSIT row in Transactions.

If you see "No billing history yet", there's no card payment on this account yet, so there are no invoices to show.

Good to know

  • Deleting your account doesn't cancel your subscription. Cancel it in the Billing portal first.

  • Wiro's monthly credit plans are Starter ($10), Boost ($20) and Pro ($50). Each payment adds its amount to the balance of the workspace you subscribed from.

  • Credits from a subscription expire at the end of each billing period.

  • Agent plans are separate and are managed on the agent's own page. Open the agent and click Manage. See How do I cancel, renew or upgrade my agent plan?

  • Need an invoice with different billing details? Send us a message.

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