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Can I pay for an agent from my Wiro balance, and why does deploying fail when I have credit?

Website deploys are paid by card at checkout; paying an agent plan from your Wiro balance works through the API.

Not on the website. Deploying an agent there, from the marketplace or the agent builder, always opens a card checkout for the plan you picked, and your Wiro balance isn't used. If you close the checkout without paying, you aren't charged.

  • Through the API, POST /UserAgent/Deploy with useprepaid: true pays the plan from your Wiro balance and queues the agent. If the balance is too low you get Insufficient wallet balance. Required: $X, Available: $Y, and nothing is created or charged.

  • In a team workspace, only team admins can deploy, and the organization owner is admin of each team they create (see agents in a team).

  • "Failed to deploy agent" when you have enough funds isn't a balance problem. Tell support which agent you tried to deploy; failed attempts aren't charged.

Details: Deploy and payment method.

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