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Can I move credit from my personal wallet to my team?

Organization owners and team admins can move balance between their Personal Wallet and a team with Transfer Credit.

Yes, if you're the organization owner or an admin of the team. Go to Credit Balance, then Transfer Credit. Choose Personal Wallet under Source workspace and the team under Target workspace, enter the amount, then click Transfer and Confirm Transfer.

  • It works between your Personal Wallet and teams you administer, or between two such teams, and keeps expiry dates.

  • Or switch to the team and top it up directly: Credit Balance, then Add to Credit Balance.

  • On Transactions, a transfer shows as TRANSFER OUT and TRANSFER IN, and the receiving side also gets DEPOSIT rows marked "Transfer from".

  • If the owner removes a team, its balance isn't moved and the team leaves Transfer Credit, so transfer the balance out first or contact support.

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