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How do I use a coupon code?

Redeem a coupon code from the Coupons page in your dashboard.

  1. Sign in and go to Credit Balance → Coupons.

  2. Type your code into the Coupon Code field at the top of the list (it looks like a search box), then click Use Coupon.

The credit is added to your wallet, and the coupon appears in your coupons list.

If your code doesn't work

  • "Invalid coupon code": check the code for typos.

  • "You used this code": each coupon can only be used once per account.

  • "This coupon has expired." or "This coupon is not active yet.": the code is outside its valid dates.

  • "You must deposit at least $… before using this coupon.": this coupon needs a deposit first. Add credit, then try the code again.

  • Team wallets: only team admins can use coupons for a team wallet.

  • Some coupons only work with specific models.

Still not working? Send us a message with the code and a screenshot of the error.

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